Privacy Policy
Last Updated: January 2026
Energy Challenges Ltd ("we," "us," "our," or "Company") operates energychallenges.org.uk (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, telephone number, and any other details you voluntarily provide through contact forms or account registration.
- Technical Information: IP address, device type, browser type, operating system, and device identifiers.
- Cookies and Tracking: Cookies, pixels, web beacons, and similar tracking technologies to enhance user experience and track affiliate conversions.
- Usage Data: Pages visited, time spent on pages, links clicked, referral sources, and interaction patterns.
How We Use Information
We use the collected information for the following purposes:
- Analytics and performance monitoring of the Website.
- Affiliate tracking and commission attribution for betting site referrals.
- Site improvement, troubleshooting, and service optimisation.
- Responding to your enquiries and customer support.
- Compliance with legal obligations and fraud prevention.
- Marketing communications (only with your consent).
Cookie Policy
Our Website uses the following types of cookies:
- Essential Cookies: Required for basic Website functionality.
- Analytics Cookies: Track usage patterns to improve our services.
- Affiliate Cookies: Monitor referrals to partner betting sites for commission purposes.
- Marketing Cookies: Used for advertising and retargeting.
Managing Cookies: You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that blocking essential cookies may affect Website functionality. For more information, visit www.aboutcookies.org.
Third-Party Links
Our Website contains links to external websites, including betting sites and affiliate partners. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their respective privacy policies before providing any personal information or engaging with their services. Our inclusion of third-party links does not constitute endorsement of their privacy practices.
Your Rights
Under UK Data Protection Law (including the UK GDPR), you have the following rights:
- Right of Access: Request a copy of your personal data.
- Right to Rectification: Correct inaccurate information.
- Right to Erasure: Request deletion of your data (subject to legal obligations).
- Right to Restrict Processing: Limit how we use your information.
- Right to Data Portability: Receive your data in a portable format.
- Right to Object: Opt-out of certain processing activities.
- Right to Withdraw Consent: Withdraw marketing consent at any time.
To exercise these rights, contact us using the details below.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Specific retention periods vary depending on the data type and purpose:
- Contact Information: Retained for the duration of our business relationship plus 3 years.
- Analytics Data: Typically retained for 12-24 months.
- Affiliate/Cookie Data: Retained in accordance with cookie lifespan and affiliate programme requirements.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or have privacy concerns, please contact us:
Energy Challenges Ltd
Email: privacy@energychallenges.org.uk
Website: energychallenges.org.uk
We will respond to all data subject requests within 30 days in accordance with UK Data Protection Law.